James HarperOct 29, 20203 min readAre your dashboard loading speeds driving you crazy?One of the most common issues with Tableau and Power BI deployments are performance issues with their dashboards and reports. It is not...
James HarperApr 1, 20203 min readCASE STUDY: NSW Crown Lands www.reservemanager.crownland.nsw.gov.au Outcomes 38% increase in page views on the site 36% of website traffic from organic search Harper...
James HarperAug 28, 20196 min readWhat do onsite search and wine have in common?We interact with search every day when we Google something. Google really was a transformational technology for the internet and has set...
James HarperAug 22, 20193 min readCASE STUDY: Tocal Collegewww.tocal.nsw.edu.au Outcomes 13% increase in user visits to the site 25% increase in the time spent on the site by visitors Harper Stone...
James HarperAug 8, 20182 min readInsights - the answer to the question you haven't asked yet.We are consumers of content, searching for information with an unrelenting appetite for instant satisfaction. Organisations have evolved...
James HarperJun 17, 20183 min readIt ain’t knowledge, if it ain’t relevantI have an 11 year old son, he is a bright little person. He reads a lot and he reads a real variety of things about science, history, and...
James HarperJun 5, 20183 min readWhy did Google make it so hard for companies?“Just google it” is something we hear nearly everyday. It doesn’t matter what the question is the answer always seems appropriate. We...
James HarperApr 11, 20184 min readHow do you improve customer self-service and customer support in one shot? If you have a business, then you have customers, they might be buyers or maybe citizens. Regardless of what you call them, a business is...