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![Empowering Communities: Sutherland Shire Council’s Digital Transformation](https://static.wixstatic.com/media/854ac2_e663b6187b594b979be0992abb5761ad~mv2.png/v1/fill/w_454,h_341,fp_0.50_0.50,q_95,enc_auto/854ac2_e663b6187b594b979be0992abb5761ad~mv2.webp)
James Harper
Jul 9, 20244 min read
Empowering Communities: Sutherland Shire Council’s Digital Transformation
Outcomes: Delivered three new sites within 7 months. Supported 68,000 visitors within the first 28 days, to access information on council...
7 views
![Top 3 reasons Marketers aren’t maximising their use of data](https://static.wixstatic.com/media/854ac2_93fd6b30589d426b96974f1caa0fb774~mv2.webp)
James Harper
Mar 9, 20223 min read
Top 3 reasons Marketers aren’t maximising their use of data
Marketers are talented people, they understand the value of data and the ability for data to identify high quality prospects and to...
31 views
![](https://static.wixstatic.com/media/854ac2_d42a76ca761440d29e8e345a23b3e598~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/854ac2_d42a76ca761440d29e8e345a23b3e598~mv2.webp)
![Simplifying data across martech tools](https://static.wixstatic.com/media/854ac2_d42a76ca761440d29e8e345a23b3e598~mv2.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/854ac2_d42a76ca761440d29e8e345a23b3e598~mv2.webp)
James Harper
Sep 26, 20213 min read
Simplifying data across martech tools
Marketers are being pushed to deliver more campaigns, more leads, and more conversions in an attempt to maintain revenues in difficult...
65 views
![](https://static.wixstatic.com/media/854ac2_ae0004b635ca49069c9b801b4d71f167~mv2.jpeg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/854ac2_ae0004b635ca49069c9b801b4d71f167~mv2.webp)
![The who, what and why of BI](https://static.wixstatic.com/media/854ac2_ae0004b635ca49069c9b801b4d71f167~mv2.jpeg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/854ac2_ae0004b635ca49069c9b801b4d71f167~mv2.webp)
James Harper
Aug 24, 20214 min read
The who, what and why of BI
Everyone wants to be data driven, and lots of businesses think that they are data driven, but are we really data driven? How do you know...
114 views
![](https://static.wixstatic.com/media/854ac2_44f83d5e35c24144a2bcbd8626d27cde~mv2.jpeg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/854ac2_44f83d5e35c24144a2bcbd8626d27cde~mv2.webp)
![How to build a lean mean selling machine](https://static.wixstatic.com/media/854ac2_44f83d5e35c24144a2bcbd8626d27cde~mv2.jpeg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/854ac2_44f83d5e35c24144a2bcbd8626d27cde~mv2.webp)
James Harper
Aug 9, 20212 min read
How to build a lean mean selling machine
Every Sales Manager wants to build a sales system that delivers a high conversion rate which enables them to grow a high performing sales...
87 views
![](https://static.wixstatic.com/media/854ac2_cb5abef935844b98b076827eae67240c~mv2.jpeg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/854ac2_cb5abef935844b98b076827eae67240c~mv2.webp)
![Roadblocks to data literacy](https://static.wixstatic.com/media/854ac2_cb5abef935844b98b076827eae67240c~mv2.jpeg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/854ac2_cb5abef935844b98b076827eae67240c~mv2.webp)
James Harper
Aug 3, 20213 min read
Roadblocks to data literacy
Data adoption and data literacy are two intrinsically linked concepts. From my discussions with clients, when we talk about data literacy...
151 views
![When is it OK to ignore data quality and governance?](https://static.wixstatic.com/media/854ac2_6b48218cb34a4298b444a49587d53790~mv2.png/v1/fill/w_454,h_341,fp_0.50_0.50,q_95,enc_auto/854ac2_6b48218cb34a4298b444a49587d53790~mv2.webp)
James Harper
May 4, 20213 min read
When is it OK to ignore data quality and governance?
I’m not a philosopher, but when three of humanity's greatest thinkers all say the same thing, it’s probably important. “The best is the...
105 views
![](https://static.wixstatic.com/media/854ac2_c344187587d94984b1cd24ab6f0dc760~mv2.jpeg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/854ac2_c344187587d94984b1cd24ab6f0dc760~mv2.webp)
![InnovateNSW - Measuring outcomes to drive customer experiences](https://static.wixstatic.com/media/854ac2_c344187587d94984b1cd24ab6f0dc760~mv2.jpeg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/854ac2_c344187587d94984b1cd24ab6f0dc760~mv2.webp)
James Harper
Apr 21, 20211 min read
InnovateNSW - Measuring outcomes to drive customer experiences
Measuring the impact of your work on customer experience typically involves gathering metrics from a range of different systems from your...
118 views
![](https://i.ytimg.com/vi/VPFFhtOXc6I/hqdefault.jpg)
![VIDEO: Driving returns from your Cloud Data Warehouse investment](https://i.ytimg.com/vi/VPFFhtOXc6I/hqdefault.jpg)
James Harper
Nov 30, 20201 min read
VIDEO: Driving returns from your Cloud Data Warehouse investment
During the session, we will discuss how leading companies are leveraging their recent investments in Cloud Data Warehouses such as...
27 views
![](https://static.wixstatic.com/media/854ac2_6414265d37124868bc906dfb38416b32~mv2.jpeg/v1/fill/w_250,h_250,fp_0.50_0.50,lg_1,q_30,blur_30,enc_auto/854ac2_6414265d37124868bc906dfb38416b32~mv2.webp)
![Are your dashboard loading speeds driving you crazy?](https://static.wixstatic.com/media/854ac2_6414265d37124868bc906dfb38416b32~mv2.jpeg/v1/fill/w_300,h_200,fp_0.50_0.50,q_90,enc_auto/854ac2_6414265d37124868bc906dfb38416b32~mv2.webp)
James Harper
Oct 29, 20203 min read
Are your dashboard loading speeds driving you crazy?
One of the most common issues with Tableau and Power BI deployments are performance issues with their dashboards and reports. It is not...
74 views
![](https://static.wixstatic.com/media/a27d24_cdaa70345c9044f1af41422ac0e64848~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/a27d24_cdaa70345c9044f1af41422ac0e64848~mv2.webp)
![Become the Analyst of the Future](https://static.wixstatic.com/media/a27d24_cdaa70345c9044f1af41422ac0e64848~mv2.jpg/v1/fill/w_300,h_341,fp_0.50_0.50,q_90,enc_auto/a27d24_cdaa70345c9044f1af41422ac0e64848~mv2.webp)
James Harper
Oct 11, 20201 min read
Become the Analyst of the Future
“With ThoughtSpot, people can ask questions in real time to get the answers they want, evolve their ideas, and speed the whole decision...
33 views
![](https://static.wixstatic.com/media/a27d24_a82c27e363a847a8adeea3c75395b107~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/a27d24_a82c27e363a847a8adeea3c75395b107~mv2.webp)
![How is ThoughtSpot any different to the other BI Tools?](https://static.wixstatic.com/media/a27d24_a82c27e363a847a8adeea3c75395b107~mv2.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/a27d24_a82c27e363a847a8adeea3c75395b107~mv2.webp)
James Harper
Sep 15, 20204 min read
How is ThoughtSpot any different to the other BI Tools?
I talk to a lot of people about analytics and insights, and most people I speak to already have a BI tool that they use, typically Power...
2,138 views
![](https://static.wixstatic.com/media/854ac2_d46f801bd10c40f49e24c9e040332a88~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/854ac2_d46f801bd10c40f49e24c9e040332a88~mv2.webp)
![Right Tool For The Job](https://static.wixstatic.com/media/854ac2_d46f801bd10c40f49e24c9e040332a88~mv2.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/854ac2_d46f801bd10c40f49e24c9e040332a88~mv2.webp)
James Harper
Aug 5, 20203 min read
Right Tool For The Job
The Business Intelligence (BI) market has a long history, dating back to the mainframe days, where business users received their static...
59 views
![I feel the need, the need for speed](https://static.wixstatic.com/media/854ac2_a4c97f9e30a445e5b3a435f38b68f162~mv2.webp)
James Harper
Jul 12, 20202 min read
I feel the need, the need for speed
Much has been said about the “new normal” as we adapt our organisations to Post-COVID environment, and what the enduring future will...
263 views
![Empowering your frontline](https://static.wixstatic.com/media/854ac2_e8559930481046a78fa55b90670152e9~mv2.png/v1/fill/w_454,h_341,fp_0.50_0.50,q_95,enc_auto/854ac2_e8559930481046a78fa55b90670152e9~mv2.webp)
James Harper
Jun 25, 20201 min read
Empowering your frontline
25 June 2020 In the recording, I talk through a number of client stories, where providing frontline workers with data and insights in a...
36 views
![Data is the special sauce during crisis management](https://static.wixstatic.com/media/854ac2_96ac5d6eb9664907a5cb4ec23cd81b54~mv2.png/v1/fill/w_454,h_220,fp_0.50_0.50,q_95,enc_auto/854ac2_96ac5d6eb9664907a5cb4ec23cd81b54~mv2.webp)
James Harper
Jun 25, 20202 min read
Data is the special sauce during crisis management
So 2020 has been a bit a tackle that came out of nowhere and bowled you over. The impact on business has been huge (I really didn’t want...
55 views
![Harvard Business Review: Equipping the front-line for success](https://static.wixstatic.com/media/854ac2_b13f55d99641498fba9a73d6ce97e2c4~mv2.png/v1/fill/w_454,h_341,fp_0.50_0.50,q_95,enc_auto/854ac2_b13f55d99641498fba9a73d6ce97e2c4~mv2.webp)
James Harper
May 29, 20200 min read
24 views
![](https://static.wixstatic.com/media/854ac2_c24895aec9154ba29c56ca1f4c0bb484~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/854ac2_c24895aec9154ba29c56ca1f4c0bb484~mv2.webp)
![CASE STUDY: ActivateUTS - O’Day 2020](https://static.wixstatic.com/media/854ac2_c24895aec9154ba29c56ca1f4c0bb484~mv2.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/854ac2_c24895aec9154ba29c56ca1f4c0bb484~mv2.webp)
James Harper
May 27, 20204 min read
CASE STUDY: ActivateUTS - O’Day 2020
Outcomes 240% increase in membership sign-ups compared to O’Day 2019 6,242 Membership transactions on O’Day 2020 - achieving 156% of the...
177 views
![](https://static.wixstatic.com/media/34d193cb74c644428f4f8a2c602d85e3.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/34d193cb74c644428f4f8a2c602d85e3.webp)
![How does the offer of a free burger change the cost-cutting approach of a CFO?](https://static.wixstatic.com/media/34d193cb74c644428f4f8a2c602d85e3.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/34d193cb74c644428f4f8a2c602d85e3.webp)
James Harper
May 22, 20203 min read
How does the offer of a free burger change the cost-cutting approach of a CFO?
Knowing exactly where we are along the COVID-19 journey is hard to nail down, but the fourth multi-territory PwC COVID Pulse survey has...
42 views
![](https://static.wixstatic.com/media/854ac2_515773b247ca4a5b89fa24b76b9b4db1~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/854ac2_515773b247ca4a5b89fa24b76b9b4db1~mv2.webp)
![How COVID has made us all data experts](https://static.wixstatic.com/media/854ac2_515773b247ca4a5b89fa24b76b9b4db1~mv2.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/854ac2_515773b247ca4a5b89fa24b76b9b4db1~mv2.webp)
James Harper
May 13, 20202 min read
How COVID has made us all data experts
The COVID pandemic has changed our world in ways that most of us would never have believed was possible. Something that has surprised me,...
27 views
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