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James Harper
Jun 5, 20183 min read
Why did Google make it so hard for companies?
“Just google it” is something we hear nearly everyday. It doesn’t matter what the question is the answer always seems appropriate. We...
39 views
James Harper
May 29, 20185 min read
Grey hair, traffic lights and trust. How they all combine to create profit.
My hair is a little greyer than I would like, but on the upside nowadays people seem to offer me seats on crowded trains! My grey hairs...
35 views
James Harper
May 23, 20188 min read
The hidden costs - How to evaluate software platform operating costs
The speed of technology change in the software industry makes it really difficult to define standards pricing models products and...
188 views
James Harper
May 16, 20183 min read
Your website - It’s not about the technology or the designer's ego.
If you have clients, then I’d argue that you need a website. For lots of businesses, their website is a direct sales channel and the need...
53 views
James Harper
May 1, 20187 min read
What can Band of Brothers teach us about getting a failing project under control?
The zing of bullets flying through the air, enemy soldiers popping up out of nowhere, a thud and a scream as a soldier falls to the...
41 views
James Harper
Apr 11, 20184 min read
How do you improve customer self-service and customer support in one shot?
If you have a business, then you have customers, they might be buyers or maybe citizens. Regardless of what you call them, a business is...
73 views
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